Versand
Packed by hand on the Costa Blanca. Tracked to your door. The exact shipping cost is shown at checkout before you pay — no surprises afterwards.
Where we deliver
We ship from Benissa (Alicante, Spain) to all 27 EU countries, plus Switzerland, Norway and the United Kingdom.
Canary Islands, Ceuta or Melilla? Please contact us before ordering. Different taxes and customs formalities apply there, and we will send you a tailored quote.
Shipping costs
Shipping is calculated per order, based on the total weight of your parcel.
| Destination | Up to 1.99 kg | 2 kg and over |
|---|---|---|
| Spain | €6 | €10 |
| Other EU countries | €14 | €22 |
| Switzerland, Norway, United Kingdom | €14 | €22 |
Most single products and our VerdeXL Air Care kits fall in the lightest band.
Products that are dangerous goods in transport
CristalCare (Glass Protection Set and Glass PowerBlock), SiVaLoc1000 and E-SOLTEC are classified as dangerous goods for transport. By law they must travel in approved packaging, with the correct labelling and with a carrier that accepts dangerous goods. That is why they have their own shipping rate:
| Destination | Up to 1.99 kg | 2 kg and over |
|---|---|---|
| Spain | €18 | €25 |
| Rest of Europe (incl. Switzerland, Norway, United Kingdom) | €35 | €50 |
If your order contains both regular products and dangerous-goods products, they are shipped as separate parcels and checkout shows both rates. VerdeXL Air Care products are not dangerous goods and always ship at the regular rate.
When will my order arrive?
- Dispatch: orders placed on a working day are usually dispatched within 1–2 working days.
- Mainland Spain: usually 2–4 working days after dispatch.
- Balearic Islands and other EU countries: usually 3–7 working days after dispatch.
- Switzerland, Norway, United Kingdom: usually 5–10 working days after dispatch, plus customs clearance.
These are estimates. Dangerous-goods parcels can take a few days longer. As soon as your parcel is on its way, you receive an email with a tracking link. If we cannot deliver within 30 days of your order, you may cancel and we refund you in full.
Outside the EU: import VAT and duties
For Switzerland, Norway and the United Kingdom, any import VAT, customs duties or clearance fees charged by customs or the carrier are paid by the recipient on delivery. They are not included in our prices or shipping costs.
Damaged, incomplete or lost?
Please check your parcel on arrival. If anything is damaged, leaking or missing, let us know as soon as possible — ideally within 48 hours — with a photo of the parcel and the product. We will send a replacement or refund you, at our cost. If a tracked parcel is lost, we take care of it with the carrier and you get a replacement or a refund.
As a consumer, the risk passes to you only when you, or someone you designate, receive the parcel. Your statutory rights are never affected.
Delivery address
Please check your address carefully at checkout. If a parcel comes back to us because the address was incorrect or it was not collected, we will contact you; the cost of sending it again may be charged.
Returns
You have 14 days to withdraw from your purchase. Read how it works in our Refund policy.
Questions?
Email info@ennoble.es or WhatsApp +34 681 087 322. We answer personally.
Last updated: 8 October 2026